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Levity Health & Nutrition

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Effective Date: 20/10/2026

At Levity Health & Nutrition, I respect your privacy and am committed to protecting your

personal information.  This policy is written in accordance with the New Zealand Privacy

Act 2020 and the Health Information Privacy Code 2020 (HIPC).  It explains how I

collect, use, store, and protect your personal and wellness data.
 

1. Information I Collect

I collect personal and health-related information necessary to provide my nutrition

coaching and consulting services, including:

• Personal Details: Your name, contact information, and date of birth.

• Wellness & Lifestyle Information: Dietary habits, wellness history, and notes

shared during nutrition consulting, intake assessments, or progress tracking.

• Payment Details: Processed securely via compliant third-party payment gateways

(payment details are never stored directly on my systems).

• Communications: Enquiries or form submissions sent via email, text message, or

through www.levity.nz.

• Website Usage Data: Non-identifiable data collected through standard digital

analytics tools to improve website performance.

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2. Purpose of Collection

I collect and use your information strictly to:

• Provide personalised nutrition coaching, consulting, and education services.

• Communicate with you regarding your bookings, progress, and service updates.

• Process payments and manage booking accounts.

• Maintain professional client records in accordance with New Zealand regulatory

standards.

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3. How I Store and Protect Your Information

Your personal and wellness information is stored electronically using secure, password-

protected cloud systems equipped with two-factor authentication (2FA).

• I take all reasonable physical and digital safety measures to prevent unauthorised

access, modification, loss, or disclosure of your data.

• As a solo practitioner, I am the only individual with authorised access to your

private files.

• In the unlikely event of a privacy breach that poses a risk of serious harm, I am

legally required to notify you and the Office of the Privacy Commissioner as soon

as practically possible (and within 72 hours of becoming aware of the event).

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4. Sharing of Information

I do not share, sell, or rent your personal or wellness information to third parties.

Your data is kept strictly confidential, except:

• Where you have given explicit consent to share information

(e.g., with your GP or aRegistered Dietitian).

• When required by law or a professional regulatory duty.

• When securely passed to administrative platforms

(such as my email provider orbooking platform) that comply fully with New Zealand privacy laws.

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5. Your Rights

Under the Privacy Act 2020, you hold complete control over your data.  You have the right to:

• Access any personal information I hold about you.

• Request the correction of any information you believe to be inaccurate, incomplete,

or misleading.

• Withdraw your consent for the use or processing of your data at any time

(subject to contractual or legal retention requirements).

To exercise any of these rights, please contact me directly using the details provided

below.

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6. Data Retention

In strict compliance with the Health Information Privacy Code 2020, all client wellness

histories, intake notes, and related data will be retained securely for a minimum of 10

years from the date of your last consultation.  Once this statutory period has concluded,

your information will be permanently and securely deleted.

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7. Website Cookies

My website, www.levity.nz, may use cookies and analytics tools to enhance your user

experience. No personally identifiable information is tracked by these cookies unless you

intentionally provide it by submitting a contact or booking form.

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8. Contact Details

For any questions, data access requests, or privacy concerns, please contact:

• Business Name: Levity Health & Nutrition

• Practitioner: Lisa Sinton

• Email: lisa@levity.nz

• Website: www.levity.nz

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9. Updates to This Policy

This policy may be updated periodically to reflect changing business practices or legal

shifts.  Any revisions will be uploaded directly to this page with an updated date.